The following Terms and Conditions document is a legal agreement between Coco Rae Studio, hereafter “the Designer” (Coco Rae Studio), and “the Client” for the purposes of graphic design, illustration design or social media design. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

These Terms and Conditions cover all contracts entered into by a Client with the Designer for services relating to design, printing, copywriting, visual media, brand identity, illustrations, images and artwork.

These Terms and Conditions are subject to change without notification by the Designer.

These Terms and Conditions apply to the Company and all of its contractors and subsidiaries.

The Designer and the Client will attend an initial consultation at no charge to the Client. This can be held via phone or in person. A Original Brief and Intake will be constructed through the collection of logos and designs. This will assist in the evaluation and formulation of the Client’s business design requirements.

If no delivery date for final Designs and/or Artwork is decided upon and noted during the initial consultation, payment will be required at the times detailed in the quotation; the length of time between consultation and delivery of final Designs and/or Artwork will have no effect on the requirement to remit funds on invoicing.

The Designer does not offer a set number of revisions to Logo Artwork under the Original Brief.

The Designer will not charge for additional revisions of Logo Artwork provided that the Client’s requests for revision conform to the original Visual Brief and are communicated within the agreed timeline (if provided).

Any additional work, revisions or variations outside of the Original Brief will be charged at the rate of €85 per hour, billed in 15 minute increments. All prices exclude VAT. Additional expenses will be charged accordingly.

Quotations are generated by the Designer on the basis of the Original Brief and expected time investment. Quotations may be subject to change if additional work is required.

All time quotations are an estimate and are based on calendar working (business) days. No quoted Designs and/or Artwork delivery dates are guaranteed and can vary.

The Designer reserves the right to request a deposit from the Client prior to starting work on their project. If a deposit is requested by the Designer, an invoice will be generated and delivered to client via email and payment is expected. By remitting deposit funds to the Designer, the Client is accepting the Terms and Conditions and entering a contract with the Designer.

If a deposit is not requested, the Client is considered to accept the Terms and Conditions upon request of services/work from the Designer.

The Designer will invoice the Client for the remaining cost of the work and associated services prior to the commencement of the design or printing. The Designer reserves the right to not proceed with these services until payment has been received in full from the Client.

The Designer reserves the right to invoice prior to the time detailed in the quotation if the Client has been uncontactable / unresponsive for more than 30 days – refer Cancellation & Variation Policy.

The Designer reserves the right to invoice for work completed if the project exceeds 60 days.

The Client reserves the right to request a payment plan which may be accepted by the Designer at its discretion. All payment plans must be agreed to both parties in writing.

All prices quoted on the Designer’s website and advertising material include delivery and exclude VAT.

All payments are to be made within 30 days of invoicing.

The Designer is entitled to charge the Client for any fees incurred relating to commencement of collection and recovery processes for accounts that remain unpaid in excess of 30 days.

The Designer reserves the right to charge additional costs if the Client requests amendments to the original Visual Brief, the original project outcome is altered or further work is requested.

If the Client requests the cancellation of a Contract, The Designer will determine the cost of work and services provided. The Client will be invoiced this amount minus any deposits paid on the project to date.

If the determined amount is less than the deposit paid, a refund will be issued by the Designer to the Client for the difference.

The Designer will declare a project completed if no response is received from Client within 30 days of providing a concept and this concept will be determined as the final accepted designs. The Designer will then invoice the Client for final payment of total project and non-payment will result in collection processes. Legal action may also be taken by the Designer to recover all payments owed.

The Designer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Designer shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Clients who choose to submit their own Artwork, files and/or images are solely responsible for the end result of printing. Customers are reminded to submit print-ready Artwork with the correct specifications. It will be printed as requested however the Designer is not responsible for Artwork mistakes. The Designer is also not liable for supplied file errors. There will be no reprints at my expense.

Clients are reminded that when Artwork is trimmed, the bleed cut can vary in position up to 2-3mm, hence a 5mm internal margin from the bleed line is required if the Client is supplying Artwork.

It is the Client’s responsibility to ensure that any Artwork, images, files and text submitted does not violate copyright laws. The Designer and its contractors assume all written and visual content adheres to copyright laws and all correct permissions have been sought and/or royalties paid for use.

The Client is held responsible for approving all Designs and/or Artwork proofs and ensuring accuracy and suitability. This includes, but is not limited to; design, spelling, grammar, illustrations, images and quantity. It is the responsibility of the Client to request another copy if the proof is difficult to read or changes are required.

The Client’s final accepted proof is the Design and/or Artwork that will be submitted for prints and/or online promotion. There will be no reprints or changes at my expense. Printout of Client proof is supplied at intended final print size (100%) to assist in confirming colours, design, bleed, size and type. You shall indemnify the Designer, its directors and representatives from and against all actions, claims, damages, liabilities or costs (including legal costs) arising from, or directly or indirectly related to provision of Materials, use of Services by you or anyone else, or otherwise arising.

Printing will not commence until full payment for Design and/or Artwork and print services is received. The current turnaround time for printing is dependant on the product type. This period commences at date of Client approval of Artwork proof and payment.

It is the Client’s responsibility to check all content for print material, prior to going to print. The files will only be sent to print when approval has been received by email or letter as a notice of evidence. The Designer cannot be held responsible for any errors to content if it has already been approved and granted to go to the printers as it is an irreversible procedure once the printers process the files.

All time quotations are an estimate and are based on calendar working (business) days. No quoted printing,  Artwork and delivery dates are guaranteed and can vary.

With all printing there may be some colour variations from electronic visual representations of Designs and/or Artwork and previous orders to the final printed products. This is due to the nature of CMYK printing and bulk-run printing system. There will be no reprints at my expense.

The Designer cannot be held liable for printing products that are damaged, lost or delayed when delivered by post or courier although the utmost care will be taken to ensure the products arrive on time and undamaged.

The Client agrees and accepts that The Designer is not legally responsible for any loss or damage suffered or incurred related to use of any of The Designers services, whether from amendments, errors or omissions in documents, designs, information or any goods or services we be offered by The Designer. This includes the Clients use or reliance on any third party content, links, comments or advertisements.

The Clients use of, or reliance on, any information or materials The Designer produces, amends or designs is entirely at your own risk, for which I shall not be liable.

It shall be the clients own responsibility to ensure that any products, services or information you use meet their specific requirements.

The Client acknowledges that such information and materials may contain inaccuracies or errors and expressly exclude liability of The Designer for any such inaccuracies or errors to the fullest extent permitted by law.

The Designer shall not be liable for any failure or delay in supply or delivery of Designs and/or Artwork or services where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control of the Designer including but not limited to war, strikes, lockouts, industrial disputes or unrest, government restrictions or transport delays, fire, power outages, failure attributable to hosting suppliers, breakdown of plant, theft, vandalism, riots, civil commotions, accidents of any kind or act of terrorism.

Ownership of copyright over all concepts and draft Designs and/or Artwork remains with the Designer. This includes, but is not limited to; logos, symbols, compositions and copy. Unlawful use of these Designs and/or Artworks by the Client is strictly prohibited. The use of Designs and/or Artwork prior to payment is illegal.

Copyright of the completed designs, images, pages, illustrations and source files created by the Designer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of all made designs stays with the Designer.

The Designer and retain rights to utilise Artwork and all design elements for portfolio/self-promotion.

The Designer and any third party associates agree that, unless directed by the Client, it will not at any time during or after the term of this agreement disclose any confidential information. The Client agrees that it will not convey any confidential information about the Designer to another party, unless directed by the Designer.

The Designer and any third party associates shall use information provided by the Client in relation to this agreement. This information will also be used to identify the Client in communications with them and to contact the Client from time to time to offer them services or products that may be of interest to or benefit the Client.

The Designer reserves the right to terminate a project with a Client at any time without prior notification if it finds the Client in breach of these Terms and Conditions. The Designer shall be the sole arbiter in deciding what constitutes a breach. No refunds will be given in such a situation.

Where one or more terms of this contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

The Designer reserves the right to alter these Terms and Conditions at any time without prior notice.